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Urgent Appointments

bandaging-wristIf you have an urgent problem please telephone the surgery as soon as possible. Advice and information can also be obtained from:

The Urgent Care Centre

The Urgent Care Centre is located in Nottingham on  London Road (next to the BBC)  and all details of opening times and services they offer are available here

Pharmacy advice

On 4 February 2019, NHS England launched a Help Us Help You ‘Pharmacy Advice’ campaign, which positions pharmacies as the first place to go to for advice on minor health concerns, such as coughs, colds, tummy troubles and aches and pains.

Research shows that 27% of general practice appointments in England could potentially be treated elsewhere and approximately 18 million of these could be treated through self-care and community pharmacies. 

This campaign seeks to address this by highlighting to the public the minor health concerns which can be treated by pharmacists as well as the services offered by their local pharmacy team (such as administration of flu jabs, advice on quitting smoking and how to take new medication.)

NHS 111

If the problem is less urgent than a 999 call, you can call NHS 111 where trained nurses can give advice. This is a free of charge service to anyone living in the Nottingham city area.

Accident and Emergency / 999

Whatever the day or time, if you or someone else experiences severe chest pains, loss of blood, involved in an accident, has suspected broken bones etc, go to accident and emergency department which is based at the Queens Medical Centre or phone 999.

NEMS (Out of Hours)

When the surgery is closed, the phones are diverted to NEMS our deputising service, here your needs will be accessed and appropriate action taken.

For less urgent situations- 

Download the NHS App to:

  • Check your symptoms using the health A-Z on the NHS website
  • find out what to do if you need urgent help using NHS 111 online
  • book and manage appointments at your practice 
  • order repeat prescriptions 
  • view GP medical records securely 
  • register as an organ donor 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website